Servicing and Repairs – West Coast Dental

Keeping your practice
running smoothly

As a major supplier of quality dental products to practices spread throughout Western Australia, we recognise the need to provide the backup and support required to keep a practice in operation. Downtime is a loss of trade and a potential loss of clients, therefore we provide a high-quality, fast response and repair service. The products we supply come with full manufacturer warranties. We have a large inventory of spare parts to support workshop repairs at our centrally located warehouse in Belmont and our vans carry an extensive range of spare parts to support our site callout repairs in order to get you up and running as quickly as possible. When your practice requires a fast, reliable and experienced support service, West Coast Dental Depot will be there for you.

Equipment Servicing

As a nominated dealer to a range of quality brands, West Coast Dental Depot offers Original Equipment Manufacturers (OEM) servicing. Our fully trained technicians have regular technical information seminars keeping them informed of the latest technical developments. Loan equipment for emergency support and replacement of failed equipment is also available where necessary. We offer scheduled servicing plus a 7 day, 24hr emergency call out service.

Book a service, or talk
to one of our service team

Handpiece Repairs

West Coast Dental Depot provides a premium handpiece repair service for leading brands including W&H, NSK and Kavo. We can arrange for the efficient pickup and return delivery of your repaired handpieces. Simply contact our friendly and experienced service team to book in your handpiece repairs. For general hand piece care and maintenance, you could attend our “Maintenance Matters” course to ensure your staff are maintaining to the manufacturer’s recommendations.

Book in a
handpiece repair

Preventative Maintenance

West Coast Dental Depot can provide a preventative maintenance program for a range of dental equipment including but not limited to:
• Dental Chairs
• Compressors
• Suction Units
• Autoclaves
• Thermal Disinfectors
• Dental Handpieces
• Intra Oral and OPG X-Rays
• Ultrasonics
• Phosphor Plate Scanners
• Nitrous Oxide Systems

Request a preventative
maintenance appraisal

Waterline Maintenance

Monitoring and cleaning your waterlines regularly
prevents accumulation of odour and foul-tasting bacteria. To help prevent the potential for infection from bacterial contaminated water in your DUWL (dental unit water lines), follow A-dec’s recommended “Maintain, Monitor, Shock” approach. This will ensure your bacterial colony forming count is under ADA’s recommended <200 CFU (colony forming units).

Download Water Maintenance
Guide

Autoclave Validation

Accreditation and regulatory bodies require dental practices to have their autoclaves validated to meet Australian Standards annually, or whenever a major service/repair is carried out, to ensure autoclave parameters are within manufacturer’s specifications and temperature and pressure
sensors have not drifted over time.
• Validations carried out to AS/NZS 4815 and
AS/NZS 4187 Standards
• NATA Certified equipment used to carry out
validations including spore testing.
• A comprehensive report provided for the
traceability and compliance of your autoclave.

Request a check
and validation

Thermal Dishwasher Disinfector

Accreditation and regulatory bodies require dental practices to have their thermal dishwasher
disinfector validated to meet Australian Standards annually, or whenever a major service/repair is carried out, to ensure parameters are within manufacturer’s specifications.
• Validations carried out to AS/NZS 4815 and
AS/NZS 4187 standards
• NATA Certified equipment used to carry out
validations
• A comprehensive report provided for the
traceability and compliance of your washer.

Request a check
and assessment

Electrical Safety Testing

Accreditation and regulatory bodies require dental practices to have their electrical equipment safety tested annually. West Coast Dental Depot offer the following services to ensure your surgery complies with the relevant standards.
• Electrical safety testing for plug and cord of
medical equipment and equipment in a body
protected area to AS/NZ 3551
• Electrical appliance safety testing for plug and
cord (non medical and excluded from the body
protected area) to AS/NZ 3760

Request a Test and
Tag assessment

Body-Protected Electrical Area Testing

Body-Protected Electrical Area testing is carried out in Patient Treatment Area in Hospitals, Dental Surgeries and many other Health Care facilities. A Body-Protected Area is a Patient Treatment Area as defined in AS/NZ 3003 2018 which requires annual inspection and testing. West Coast Dental Depot provides the specialised assessment and advisory service to ensure your surgery conforms to the required standard to give you peace of mind. • Body Protection Electrical area testing and Annual Inspection to AS 3003:2018

Request a review
and assessment

Nitrous Flow Verification

When administering Nitrous Oxide its important that regulated gas quantities being delivered as shown on the devices instruments are correct. WCDD Nata approved and validated flow device gives documented proof that the required gas quantities are at the required specification. Service report provided includes: • Documentation of service undertaken • Flow verification of gases to appropriate level • Electrical testing where applicable

Request a check
and assessment