Service & Repair

As a major supplier of quality dental products to practices spread throughout Western Australia, we recognise the need to provide the backup and support required to keep a practice in operation.

Equipment Servicing

As a nominated dealer to a range of quality brands, West Coast Dental Depot offers Original Equipment Manufacturers (OEM) servicing. Our fully trained technicians have regular technical information seminars keeping them informed of the latest technical developments.

Loan equipment for emergency support and replacement of failed equipment is also available where necessary.

We offer scheduled servicing plus a 7 day, 24hr emergency call out service.

Handpiece Repairs

West Coast Dental Depot provides a premium handpiece repair service for leading brands including W&H, NSK and Kavo. We can arrange for the efficient pickup and return delivery of your repaired handpieces. Simply contact our friendly and experienced service team to book in your handpiece repairs.

For general hand piece care and maintenance, you could attend our “Maintenance Matters” course to ensure your staff are maintaining to the manufacturer’s recommendations.

Preventative Maintenance

West Coast Dental Depot can provide a preventative maintenance program for a range of dental equipment including but not limited to:

  • Dental Chairs
  • Compressors
  • Suction Units
  • Autoclaves
  • Thermal Disinfectors
  • Dental Handpieces
  • Intra Oral and OPG X-Rays
  • Ultrasonics
  • Phosphor Plate Scanners
  • Nitrous Oxide Systems

Waterline Maintenance

Monitoring and cleaning your waterlines regularly
prevents accumulation of odour and foul-tasting bacteria. To help prevent the potential for infection from bacterial contaminated water in your DUWL (dental unit water lines), follow A-dec’s recommended “Maintain, Monitor, Shock” approach. This will ensure your bacterial colony forming count is under ADA’s recommended <200 CFU (colony forming units).

Autoclave Validation

Accreditation and regulatory bodies require dental practices to have their autoclaves validated to meet Australian Standards annually, or whenever a major service/repair is carried out, to ensure autoclave parameters are within manufacturer’s specifications and temperature and pressure sensors have not drifted over time.

  • Validations carried out to AS/NZS 4815 and
    AS/NZS 4187 Standards
  • NATA Certified equipment used to carry out
    validations including spore testing.
  • A comprehensive report provided for the
    traceability and compliance of your autoclave.

Thermal Dishwasher Disinfector

Accreditation and regulatory bodies require dental practices to have their thermal dishwasher
disinfector validated to meet Australian Standards annually, or whenever a major service/repair is carried out, to ensure parameters are within manufacturer’s specifications.

  • Validations carried out to AS/NZS 4815 and
    AS/NZS 4187 standards
  • NATA Certified equipment used to carry out
    validations
  • A comprehensive report provided for the
    traceability and compliance of your washer.

Electrical Safety Testing

Accreditation and regulatory bodies require dental practices to have their electrical equipment safety tested annually. West Coast Dental Depot offer the following services to ensure your surgery complies with the relevant standards.

  • Electrical safety testing for plug and cord of
    medical equipment and equipment in a body
    protected area to AS/NZ 3551
  • Electrical appliance safety testing for plug and
    cord (non medical and excluded from the body
    protected area) to AS/NZ 3760

Body-Protected Electrical Area Testing

Body-Protected Electrical Area testing is carried out in Patient Treatment Area in Hospitals, Dental Surgeries and many other Health Care facilities. A Body-Protected Area is a Patient Treatment Area as defined in AS/NZ 3003:2018 which requires annual inspection and testing. West Coast Dental Depot provides the specialised assessment and advisory service to ensure your surgery conforms to the required standard to give you peace of mind.

Nitrous Flow Verification

When administering Nitrous Oxide its important that regulated gas quantities being delivered as shown on the devices instruments are correct. WCDD Nata approved and validated flow device gives documented proof that the required gas quantities are at the required specification.

Service report provided includes:

  • Documentation of service undertaken
  • Flow verification of gases to appropriate level
  • Electrical testing where applicable

WHAT OUR CLIENTS SAY

Testimonials

For me, the name West Coast Dental means fast efficient service for my Adec chairs and all of my dental equipment. The demands of running a modern dental practice require a cost effective and reliable equipment service, West Coast Dental delivers this with a smile.

Noranda Dental Clinic

West Coast Dental Depot fitted out my practice 25 years ago and I have used them eversince for maintenance and upgrades.  There excellent knowledge and availability has been reassuring, and dealing with the team has always been a pleasure.

Palm Court Dental

West Coast Dental is an exceptional business with a professional and helpful team. They are readily available with any dental issues, friendly and always go above and beyond. They are a great company for all your dental needs.

Harris Dental

“The team at West Coast Dental has been our company of choice for the supply and maintenance of its dental equipment, even prior to my decade of ownership. I much appreciate their expert knowledge along with their ability to repair than too hastily replace.

Nickol Bay Dental Clinic

I have been using West Coast Dental Depot services for over 5 years now. The team are just fantastic. Always willing to help out and just a phone call away.

Bluff Point Dental

West Coast Dental has been a godsend for our clinic located in regional Western Australia. The team always go above and beyond to assist us.

Ipsen Street Dental Clinic

I started a new dental practice 12 years ago...and now have a very successful business that I am very proud of and we would not have come this far if it was not for the team at West Coast Dental Depot.

A2Z Dental

The team at West Coast Dental have continually provided excellent reliable product and service for more than 15 years. The friendly staffs are personable and reliably committed to a high level of customer satisfaction.

Kununurra Dental Clinic
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